NTTLOGISCO

Mobile Device Logistics 3PL / SERVICE

NTT Logisco's mobile device logistics services include receiving, warehousing, kitting, shipping and delivery of products such as smartphones and mobile tablets.
For subscription-based rental equipment, all the services from returned goods collection to inspection, initialization, refurbishment, repair and reshipment of products are provided.
NTT Logisco supports the realization of environmentally friendly circular logistics.

Problems faced by clients and suggestions from NTT LOGISCO

  • Problem 1

    ・Due to the diversification of products handled, it takes time to educate workers the procedures.

    ・Adjust the number of workers according to the amount of goods handled takes time.

    ・Higher-quality, lower-cost logistics operations are requied.

    ・User complaints due to setting errors need to be reduced.


    Suggestion from NTT LOGISCO

    Based on the know-how accumulated through the experience of kitting a wide variety of mobile devices, NTT Logisco will provide high-quality logistics services through the preparation of kitting procedures and device configurations using automatic kitting tools, while at the same time realizing cost reduction through mutual support of workforce with other logistics operations.

  • Problem 2

    ・The whole logistics process from the acceptance of the defective product to the repair arrangement and reshipment of the repaired products need to be built.

    ・There is no system for inventory management nor status management.

    ・Complete the repair services takes time due to the workloads of the ancillary work (diagnosis and sorting) before the repairing process.


    Suggestion from NTT LOGISCO

    NTT LOGISCO provides one-stop support for the process needed for defective repair services, not only the arrangement for the repair of the defective products and reshipment of them, but also diagnose the condition of defective products, sort them according to their conditions, manage the status of each task by using a dedicated system and provide returnable materials.

  • Problem 3

    ・Aiming to start a subscription rental service for high-priced products, but do not have any know-how to build an efficient distribution flow.

    ・The work status and inventory management of rental equipment are not systemized.


    Suggestion from NTT LOGISCO

    NTT Logisco uses a WMS (Warehouse Management System) to manage the work status (cleaning, functional inspection, initialization, firmware updates of the returned goods, and so on) for the distribution of the rental products, allowing customers to view inventory status in real time.

Logistics information system

Warehouse Management System (WMS)

Main functions
  • Warehousing and dispatching status
  • Order placement
  • Inspection results
  • Inventory control
  • Serial number management
  • Location management

Products handled

Smartphones, feature phones, mobile tablets, cameras, wearable devices, drones, pocket Wi-Fi, SIM cards, accessories, IoT related devices, etc.

Dedicated facility

Inspection equipment, smartphones/tablets automatic kitting tools, air conditioner, security management devices, material handling tools

Logistics information system

WMS (Warehouse Management System) and TMS (Transportation Management System)

Delivery

Courier, route delivery, rail transport, chartered courier, box charter, 24/365 emergency transport, joint delivery

Operation

Sales logistics: Receiving and shipping, warehousing, kitting, inspection, charging, distribution manufacturing, rental shipment management
Recovery logistics: Inspection of defective products, cleaning, initialization, repacking, returned goods management

Contact Us

Please feel free to contact us for any questions or inquiries.

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